Rancho Ford
Sheila H.
5 stars
4/11/2012
If you are looking for great service and price, Rancho Ford in Temecula is the place to go. I recently purchased a Ford Focus to commute to San Diego and I LOVE IT! Billy and David were both very helpful in finding the exact car with the interior and exterior color I wanted. David even stayed later than his shift to go and pick it up and they BOTH stayed after closing to show us the features. This was the easiest purchase I have ever made on a new car! My husband and I went in on a Saturday to look at options and then I went back to pick out the features on Tuesday. I drove the car home on Wednesday night! The finance guy even gave us more options that we asked for on an extended warranty! That's almost unheard of! We also got the $2000 rebate and are totally happy! Thanks Billy, David and Rancho Ford for treating us like family. I would totally recommend anyone to purchase there and we also service our Ford Expedition there as well with great results! In a day where we definitely have options, I hope you choose this dealership. A friend just purchases a Mustang the same day and also had a great experience w/ Rancho Ford as well!
Review of Connie Jolicoeur, Sales Rep., and Vicki via Internet
We were very pleased with the reception and personal attention we received during our visit to Rancho Ford. Prior to test-driving the Ford Fusion-hybrid, my husband was leaning towards purchasing a competitor's vehicle. Connie Jolicoeur spent a good amount of time with us as we test drove the Ford Fusion-hybrid, answering questions and demonstrating the many techno-gadgets in the vehicle. Before making a final decision, we contacted the Internet Sales Department at Rancho Ford through our home office computer. Expecting a response within a day or two, we were surprised to receive a call from Vicki within about an hour. She discussed internet pricing, and informed us of additional attributes regarding the vehicle. The rest is history. We drove back to Rancho Ford to purchase the vehicle. The Fusion-hybrid is a terrific car, and we are grateful to the personable and knowledgeable Ford team members who assisted us through the process, right down to signing the final documentation.
Review Of Rancho Ford Lincoln Matt S
Review of DEBI REUTZEL
Debi Reutzel, thank you for taking care of me. You are a true professional. When my car was not ready Debi approved me for a 2 day car rental at their expense. When I arrived at the Rental Car Agency I was greeted and my vehicle was ready to go thanks to Debi. Again Debi thank you for your service I really appreciate your help.
Review of Terry McDowell
I have been in the retail business for 30 years. Never have I ever had such a wonderful experience purchasing a vehicle. Usually purchasing a vehicle is infuriating and long. The experience I had was a pleasure. The main thing that I was impressed with was the salesman who I dealt with, Terry McDowell. His compassion, and hard work was so refreshing. It was obvious that me, the customer, and my satisfaction was the most important thing. He not only took pride in what he was selling but his knowledge of what he was selling was impressive. He listened to what I wanted and he made it happen. He not only found me the vehicle that I wanted but he got a customer for life.
Respectfully, Lynn
Review Of Rancho Ford Lincoln Lynn S
Review of Adam Smith
Awesome prices! Great location! Friendly staff! This dealership worked great with me and my budget. Adam Smith was a very knowledgeable salesman. I would recommend this dealership to all my friends and family. Thank you again Ford! I'm loving my new car!!! :)
Review Of Rancho Ford Lincoln Jennie M
Review of Donna Holiday, Paul, Don Figgs
My F-150 purchase was a nearly flawless experience. I did my researched the internet, then sent in an inquiry. Donna Holiday responded right away and showed me to the right vehicle. I had an appointment scheduled, met with Paul, who listened to my needs then showed me the trucks, put a deal together on paper. Paul brought in his manager Don, who worked with me on a payment I could afford. The vehicle was delivered to me in perfect condition and Paul followed up with me afterwards to make sure I was happy after the sale. I would certainly recommend Rancho Ford to my friends and family.
Review Of Rancho Ford Lincoln Dan R
Review of Billy Smith
My husband and I visited the Rancho Ford Dealership in Temecula, CA. and were very impressed with the entire staff. We worked primarily with Bill Smith and he answered all of our questions regarding the Lincoln MKS which we purchased that same day. Bill was very open to all of our concerns and needs and actually sold us on buying a Lincoln, which was not originally on our list of cars to test drive. He was very helpful in all areas during our purchase and later went out of his way to make sure that I was comfortable with the operation of all of the options the car has to offer. We are now enjoying the comfortable and quiet ride of our new Lincoln and would definitely visit this dealership again and ask specifically for Bill to help us with our next purchase.
Review Of Rancho Ford Lincoln Carrie B
Review of Mr. Steve Knox
I needed a vehicle and someone told me to call "Steve Knox". I did and "wow" I glad I did. Called back right away and had a 2003 F150 XLT Truck available. We met up with Steve for a test drive, and bought truck. In and out in a 1 1/2 hours. No high pressure to buy. Asked lots of questions, including getting a free "Car Fax" and all my questions, taken care of. With Steves help purchasing the truck,I was able to be a "cosigner" for my son who was the getting truck. A very positive experience from "Steve", finance department down to the lot person who got the truck washed for us. Thanks again "Rancho ford"! Will be back !!!
Review Of Rancho Ford Lincoln Richard W
Review of Jay Echeverria, Don Figgs, Vickie Alexander
My experience was the most pleasant I've ever had. I had been talking with Vickie for some time via email. When the time came, Vickie set me up with Don, who then had Jay hammer out the details. These guys and gals went above and beyond to locate the truck I wanted, then get it to the dealership for delivery.
Review Of Rancho Ford Lincoln Scotty H
Review of Jay Echeverria, Don Figgs
My Sales Consultant, Jay, was very friendly and helpful when I purchased my new car. I found the dealership to be very fair when negotiating a price. And I love my new Ford Edge! Jay walked me through all the "gadgets and toys" it has, set up my Sync for me, and did everything he could to make me feel comfortable with it. I would recommend this dealership based on my experience there.
Review Of Rancho Ford Lincoln Mae F
Rancho, I had been to 8 or 9 different car dealerships and nothing to show for it. I happen to work close to Rancho Ford, so decided to check it out on my lunch break. From there I met Jay Echeverria and the rest is history. The guy is very professional and courteous. Everyone I dealt with was very friendly and were willing to work with me financial needs. What else can you ask for? I would easily recommend Rancho to my friends and family. Thanks Jay!
Review Of Rancho Ford Lincoln Ticouw E
Review of Donna Holiday & Connie Jolicoeur
I went to Rancho Ford looking for something to replace my leased car. My lease was over at the end of the month. Connie gave a friendly warm greeting and was such a great sales person, she made the whole experience enjoyable. I wanted a Ford Escape, but Connie listened to my needs and showed me a beautiful Mercury Mariner that I ended up taking home that night. I went to buy my car from Rancho Ford because they have been an awesome partner with the Susan G. Komen Race for the Cure event for years. I have personally worked with Donna and her team to make the event a success for both parties for the past two years. Everyone who helped us that night was amazing, so friendly and helpful. I am very happy to be part of the Rancho Ford Family. Thank you!
Review Of Rancho Ford Lincoln Anita S
Chris is a very good sales man.He showed us alot of cars, that had great prices. Also he made sure we liked our choice of car, he never pressured us in buying a car.We took our time to choose our new car.Victor was very patient with us when we were debating on two cars.
Review Of Rancho Ford Lincoln Stefanie L
Review of Mike Stephens, Paul Whitten and Dana Clark
This was the 3rd vehicle I had purchased from Rancho Ford. The entire team that assisted me with my recent purchase were all very friendly, knowledgeable and courteous. Never once throughout the process did I ever feel pressured. Two days later I went back with my sister who purchased a car from there as well and had another great experience. I would definitely recommend Rancho Ford Lincoln for your next new or used car purchase!
Review Of Rancho Ford Lincoln Amer Z
Review of Adam Smith , Don Figgs
Everyone we dealt with at this dealership was courteous and treated us like we really mattered. We felt like each person was working for us, to get us the best deal. We never felt like we were being pressured into committing to a deal. The follow through has also been terrific. Adam has called and sent an email to make sure we are satisfied and everything is going well. We couldn't be more pleased. We did visit other dealerships and found them all to fall short of the customer service that Rancho Ford delivers. If/when we decide to purchase another vehicle, it will be our pleasure to deal with Adam.
Review Of Rancho Ford Lincoln jenn r
Jenn
We never felt pressured. Staff listened to our situation. Staff was friendly. Staff was attentive. Staff showed us many vehicles. Staff took the time to make our deal work. Staff worked tirelessly to get us the deal we wanted & could afford. We walked away knowing we had made the right purchase choice.
Review Of Rancho Ford Lincoln Lori K
Lori
Review of Steve Knox, Don Figgs and Stewart Economos
I recently purchased a 2011 Ford Escape from Rancho Ford in Temecula. From the moment I walked in and was greeted by manager Don Figgs and Steve Knox I felt welcome and at ease. Buying a car can be most unsettling but in this case it was far from that and I would recommend anyone to Rancho Ford that was even remotely in the market to buy a car. Also Stweart Economos, Finance Director, was exceptionally courteous, knowledgeable and swift in finalizing my transaction. I have purchased approximately 15 cars in my lifetime this was my most pleasant experience by far. Sincerely,
D. L. Hardison Murrieta, CA
P.S. Steve Knox offered to come in on one of his off days just so I could look at the car again......that showed me a lot.
Review Of Rancho Ford Lincoln D.L. H
3012
I was very pleased with the service I received on my vehicle. It was done in a timely manner and I was treated in a very courteous manner. The work done was complete and the cost was even less than predicted. I would especially like to thank Doug Hall for his help with my problem and a very friendly attitude he conveyed.
Review Of Rancho Ford Lincoln Jeff B
Jeff
Review of , Billy Smith and Donna Holiday Manager
To whom it may concern: working with this dealership from Billy Smith in sales and Donna Holiday manager was outstanding. We were treated like royalty I cannot rave enough about our experience there and we have gotten calls from them to see if all is well. I would go there again and again just to work with the them. I will highly recommend that dealership because of the people who served on us. We were in a crisis and they came through for us. It was wonderful experience for us!!!!!!!! They were courteous, knowledgeable,their word was gold. Their followup was outstanding!!!!! They just didn't sell us a car they became our friends we will be going back again!!!! Thank you Rancho Ford!!!!!!!
Our Best Regards Peter and Lupita Saroff
PS WE LOVE OUR FORD FUSION!!!!!!!!!
Lupita
Terrance is and will always be the person we will go to for buying new and used vehicles. This was our 7th purchase from Terrance and we look forward to going to him for our 8th purchase for our sons vehicle. Terrance has always been helpful and gone out of his way to get the deal done. We have bought during good times and bad, good credit and bad credit, new and used and the quality has always been the same.
Review Of Rancho Ford Lincoln tom m
Tom
This purchase was hands down THE BEST car buying experience we have had. Paul and the staff in management and finance were kind, forthright, and expeditious. We hope to do business with them for years in the future--and recommend that you do the same! An A plus experience all the way! Thank you so much, Paul!!
Review Of Rancho Ford Lincoln Valerie J
Valerie